Frequently asked questions
Got a question about our cleaning services? We've answered the ones we hear most often - if you can't find what you're looking for, just get in touch and we will be happy to help.
What areas do you cover?
We provide cleaning services across the Peak District, including surrounding villages. If you're just outside this area, get in touch and we'll do our best to help.
Are you insured? title for the service you provide
Yes, we're fully insured, so you can book with complete peace of mind.
How do you access the property if I'm not there?
We're happy to work with key safes, lockboxes, or keyholders — whatever suits you best. For holiday lets, we can coordinate directly with your booking platform or property manager to fit around guest check-in and check-out times.
Do I need to provide cleaning products or equipment?
No, we bring everything we need. If you have specific products you'd prefer we use (for allergies, pets, or personal preference), just let us know and we'll happily use them instead.
How do I book?
Simply get in touch via our contact form or give us a call, and we'll arrange a time that works for you — including a free quote if you haven't used us before. we are on Telephone, email, Facebook, Instagram and Whatsapp
How much notice do you need for a holiday let changeover?
We understand changeovers are often tight, especially with same-day check-ins. We recommend booking regular changeover slots in advance where possible, but we do our best to accommodate late or last-minute changes — just get in touch as early as you can.
How is pricing worked out?
Pricing depends on the size of the property, the type of clean, and how often you need us. Get in touch for a free, no-obligation quote tailored to your property.
Can I set up a regular cleaning schedule?
Yes — many of our clients have us in weekly, fortnightly, or on a set changeover schedule for holiday lets. We'll work with you to find a routine that suits your property and budget.
What's the difference between a Deep Clean and a Spring Clean?
A Deep Clean is a one-off, intensive clean for a property that needs extra attention — after a tenancy, before a big event, or when things have built up. A Spring Clean is more of a seasonal refresh, tackling windows, skirting boards, and cupboards to keep your home feeling fresh throughout the year.
Do you check for damage or missing items in holiday lets?
Yes, as part of our holiday let changeover service, we carry out a thorough check of the property and flag any damage or missing items so you can address them promptly.